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Top Selling ProductsÂ
Fixderma Shadow SPF 50+ Sunscreen Gel
Fixderma 5% Niacinamide Serum
Fixderma C-Ret Gel
Fixderma H-Age Serum
Fixderma Clindac-A Gel
FREQUENTLY ASKED QUESTIONS (FAQs):
1. What is Fixderma?
Fixderma is a leading skincare brand that offers a wide range of dermatologically tested, science-backed skincare products designed for various skin concerns, including acne, aging, pigmentation, and sun protection.
2. How do I place an order on Fixderma?
Simply browse the products on our website, add your desired items to the cart, and proceed to checkout. You can sign up for an account or check out as a guest. Then, choose your preferred payment method and complete the order.
3. What payment methods does Fixderma accept?
We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and wallets like Paytm, Google Pay, and more. Cash on delivery (COD) is also available in select areas.
4. Can I track my order?
Yes, once your order is dispatched, you will receive a tracking number via email or SMS. You can use this to track the status of your order.
5. Do you ship internationally?
Yes, Fixderma offers international shipping to select countries. You can check the available shipping locations during checkout.
6. How can I apply a coupon code?
During the checkout process, you will find a box to enter your Fixderma promo code or voucher code. Simply enter the code and click apply to get your discount.
7. Do Fixderma products have an expiry date?
Yes, all Fixderma products come with an expiry date printed on the packaging. Please check the product label for more details.
8. What is your return policy?
If you’re not satisfied with your purchase, we offer a 30-day return policy on unopened and unused items. Please refer to our Returns & Exchanges page for full details on the process.
9. Are your products suitable for sensitive skin?
Yes, all Fixderma products are dermatologically tested and designed for various skin types, including sensitive skin. However, we recommend doing a patch test before full application to ensure compatibility with your skin.
10. How can I contact Fixderma customer support?
You can contact our customer support team by emailing us at support@fixderma.com or calling our helpline at [insert phone number]. We are available from Monday to Friday, 9 AM to 6 PM.
11. Do you offer discounts for first-time customers?
Yes, new customers can enjoy an exclusive discount on their first purchase. Be sure to check for any Fixderma first-order promo codes available during checkout.
12. How do I become a Fixderma affiliate?
If you're interested in becoming an affiliate and earning commissions by promoting Fixderma products, visit our Affiliate Program page for more details and sign-up information.
13. How do I change or cancel my order?
Once your order is confirmed, it is processed quickly. If you need to make any changes or cancellations, please contact us as soon as possible via our customer support channels. We will do our best to assist you before the order is shipped.