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Frequently Asked Questions (FAQ) – Fitterfly

Q1: What is Fitterfly?
A: Fitterfly is a digital health platform offering personalized programs for weight management, diabetes care, and overall wellness through expert guidance and tracking.

Q2: What programs does Fitterfly offer?
A: Fitterfly provides programs like Reset23 for weight loss, Diabetes Prime for diabetes management, and other personalized wellness plans.

Q3: Are Fitterfly programs personalized?
A: Yes, every program is tailored to your health goals, lifestyle, and medical requirements, with guidance from certified health professionals.

Q4: How do I join a Fitterfly program?
A: You can sign up via the Fitterfly website or mobile app, choose your program, and complete the registration and payment process.

Q5: Can I consult a doctor or dietitian through Fitterfly?
A: Yes, Fitterfly provides access to certified dietitians, fitness experts, and doctors depending on the program you enroll in.

Q6: Are the results guaranteed?
A: Results depend on individual effort, adherence, and lifestyle. Fitterfly provides guidance and support but cannot guarantee specific outcomes.

Q7: What payment options are available?
A: Fitterfly supports multiple payment methods, including credit/debit cards, UPI, wallets, and Simpl for cashback offers.

Q8: Is there a refund policy?
A: Refunds are subject to Fitterfly’s terms and conditions. Generally, programs may not be refundable once started.

Q9: Can I switch or upgrade my program?
A: Yes, program upgrades or switches may be allowed based on Fitterfly’s policies and after consultation with their support team.

Q10: How do I track my progress?
A: Progress can be tracked via the Fitterfly app, where you can log meals, workouts, health metrics, and get feedback from experts.