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FAQS

1. What types of clothing does Neerus offer?
Neerus specializes in traditional and contemporary ethnic wear, including sarees, lehengas, kurtas, and fusion outfits.

2. What is the sizing policy?
We offer a wide range of sizes. Please refer to our size chart on the product page for accurate measurements.

3. How do I care for my Neerus garments?
For best results, we recommend dry cleaning delicate fabrics. Always check the care label for specific instructions.

4. What is your return policy?
We accept returns within 30 days of purchase, provided the items are unworn and in their original condition. Please visit our returns page for more details.

5. Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times may vary based on your location.

6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this to monitor your shipment.

7. Do you have a physical store?
Yes, we have several locations. Please check our store locator on the website for the nearest one.

8. Can I customize my order?
We offer customization options on select items. Please contact our customer service for more information.

9. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and more. Check our payment page for details.

10. How do I contact customer service?
You can reach our customer service team via email or through the contact form on our website. We aim to respond within 24 hours.