Frequently Asked Questions (FAQs)

Q. What is 25Home?

A. 25Home is a furniture brand that specializes in modern, Scandinavian-inspired home furnishings. The brand is known for its minimalist designs, high-quality materials, and sustainable practices.

Q. Where is 25Home based?

A. 25Home is headquartered in the United States but draws inspiration from Scandinavian design, offering a blend of European aesthetics and American craftsmanship.

Q. What products does 25Home offer?

A. 25Home offers a wide range of home furniture, including sofas, chairs, tables, beds, and home décor items. Their products are designed to be stylish, functional, and versatile.

Q. Is 25Home furniture sustainable?

A. Yes, 25Home emphasizes sustainability in its products. The brand uses eco-friendly materials and adheres to responsible manufacturing processes to minimize environmental impact.

Q. What materials are used in 25Home products?

A. 25Home products are made from high-quality materials such as premium leathers, durable fabrics, solid wood, and metal, ensuring both durability and aesthetic appeal.

Q. How can I purchase 25Home products?

A. 25Home products can be purchased directly through their official website. The brand often offers online-exclusive deals and promotions, making it convenient to shop from home.

Q. Does 25Home offer international shipping?

A. Yes, 25Home provides international shipping, although availability may vary depending on the destination. Shipping rates and delivery times are calculated at checkout.

Q. What is the return policy for 25Home?

A. 25Home offers a 30-day return policy for most items, allowing customers to return products if they are not satisfied. The items must be in their original condition and packaging to qualify for a return.

Q. Does 25Home offer a warranty on its products?

A. Yes, 25Home offers warranties on many of its products, with the duration and coverage depending on the specific item. Detailed warranty information is available on the product page.

Q. How can I contact 25Home customer service?

A. Customers can reach 25Home customer service via email, phone, or through the contact form on their website. The brand is known for responsive and helpful customer support.

Q. Does 25Home offer custom furniture options?

A. Currently, 25Home focuses on offering pre-designed collections, but many of their pieces come in various colors and finishes to help customers find the perfect match for their home.

Q. Are there any showrooms where I can see 25Home furniture?

A. 25Home primarily operates online, but they occasionally host pop-up events or collaborate with partner showrooms where customers can view their products in person.

Q. How long does delivery take?

A. Delivery times vary based on location and the specific product ordered. Generally, items in stock are delivered within 2-3 weeks, but some custom or high-demand items may take longer.

Q. Can I track my order?

A. Yes, once your order has been shipped, you will receive a tracking number via email, which you can use to monitor the delivery status of your purchase.

Q. Does 25Home offer assembly services?

A. Some 25Home products may require assembly, and the brand often provides clear instructions and necessary tools. In certain locations, 25Home may offer professional assembly services for an additional fee.